Operate

Managed IT that keeps your business running

Operate is the managed IT side of NexSync, for businesses across Sydney and Western Sydney. Microsoft 365, Google Workspace, cloud, cyber security, technology support, procurement and vCIO, set up properly, watched closely, and planned alongside the marketing that drives you forward.

The Operate group

The technology that keeps your business running

Operate is the technology, or managed IT, side of NexSync. Microsoft 365, Google Workspace, cloud, cyber security, support and procurement, looked after properly so your systems stay secure, supported and never the thing holding growth back.

Our services

The technology services in Operate

Why it matters

Why the technology under your business matters

Technology is either quietly helping you grow or quietly getting in the way. Operate keeps it firmly in the first camp, so the systems behind your business stay secure, steady and ready for what is next.

Technology that supports growth, not holds it back

When your systems are set up around where you are heading, adding people, locations or tools is straightforward instead of a scramble. Your technology keeps pace with the business rather than capping it.

Security and continuity handled

Cyber security, backups and recovery are built into how you work, so a lost laptop or a dodgy email is an inconvenience, not a crisis. Your data and your customers stay protected.

Less downtime, fewer surprises

Proactive monitoring and steady maintenance catch most problems before you feel them. Fewer outages, fewer nasty invoices, and far fewer days lost to things that should just work.

One team who also knows your marketing

Because the same team runs your marketing, technology decisions account for campaigns, leads and the tools your growth depends on. Nothing gets lost between separate suppliers.

How we work

How we look after your technology

01

Audit and assess

We map what you run today across Microsoft 365 or Google Workspace, cloud, devices and security, and pinpoint the gaps, risks and hidden costs.

02

Plan and roadmap

You get a clear, prioritised plan in plain English: what to fix first, what can wait, and how it lines up with your growth and marketing.

03

Implement and secure

We put the fixes in place, tighten cyber security and get your systems onto a stable, well-supported footing, with minimal disruption to your team.

04

Monitor and report

We keep watch with proactive monitoring and maintenance, then report on what is running well and what is next, so nothing drifts.

Why NexSync

Why businesses choose NexSync for their technology

Technology planned around your marketing goals

This is the part no standalone technology company can offer. Because we also run your marketing, your systems are planned around the campaigns, leads and growth they need to support.

Plain English, no jargon

We explain what needs doing and why in language you can act on, so you are making decisions about your business, not drowning in acronyms.

Proactive, not break/fix

We keep your systems monitored and maintained so problems are headed off early, rather than waiting for something to break and billing you to fix it.

Western Sydney local

We are Western Sydney based and family owned. You get real people who know your setup and turn up, not a faceless call centre.

Proof

Results we can point to

Placeholder figures shown here to hold the layout. Real Operate results will be confirmed before launch.

View case studies

99.9%

Uptime

< 15 min

Avg. response time

-40%

Recurring issues

24/7

Monitoring

In their words

What clients say

★★★★★

The team at NexSync have been working on some SEO on my website. I am very impressed with the suggestions and changes that have been implemented. The website is already drawing more attention. I am engaging Ryan and Trent to continue upgrades to the site and am excited to see where this takes my business.

Ann Hendren

Skin Essentials Aesthetic Clinic

,

St Marys

★★★★★

NexSync has been instrumental in helping me establish my sole trader business. Everything from my brand, business email and social media content. Nothing was too hard.

Luke Wild

WLDFIT Personal Training

,

Rouse Hill

★★★★★

Prior to working with NexSync we were really an entry level business on face value. Through their work, they have developed an industry recognisable brand and all the marketing work behind it has landed us where we need to be.

Dane English

Simplified Fire Solutions

,

Caringbah

FAQs

Operate, answered

Not sure where to start? Ask us anything and we will point you the right way.

Talk to us

What is the difference between managed IT and break/fix?

Break/fix means you call someone once something has already gone wrong, and pay each time. Managed IT is the opposite. We look after your technology continuously, monitor and maintain it, and head off most problems before they reach you. You get steadier systems and predictable costs instead of surprise bills.

Do you support both Microsoft 365 and Google Workspace?

Yes. We set up, secure and support both, and we will happily tell you which suits how your team actually works. If you are on one and better off on the other, we can plan and run the move with minimal disruption.

Is cyber security included?

Yes. Sensible cyber security is built into how we run your technology, from access and backups to protecting your email and data. We keep it practical and proportionate to your business, and explain what you are protected against in plain English.

How quickly do you respond when something goes wrong?

Quickly, and with a real person who knows your setup. We agree clear response expectations up front so you know what to count on, and because we maintain your systems proactively, far less tends to break in the first place.

Do we have to take the whole Operate group?

No. You can take a single service, like managed support or Microsoft 365, and add more when it makes sense. Nothing is forced. The advantage is that when you are ready for more, it already fits together, and it lines up with your marketing too.

Ready when you are

One partner.
Marketing and technology, run as one.

Tell us where your business is at, and we will tell you where we would start.